Useful Contacts

Local GP Surgeries:


  • Woodbridge Hill Surgery – 01483 573194
  • Stoughton Road Surgery – 01483 409309
  • Dapdune House Surgery – 01483 400200


  • The Mill Medical Practice – 01483 239903
  • Witley and Milford surgery – 01428 682218
  • Binscombe Medical Centre – 01483 415115


  • Downing Street Surgery – 01252 716226
  • The Farnham Dene Medical Practice – 01252 730100
  • Farnham Park Health Group – 01252 723122


  • Haslemere Health Centre – 01428 748206
  • Fernhurst Health and Medical Services – 01428 651040
  • Haslemere Community Hospital – 01483 782300

Alcohol Abuse:

Alcoholics Anonymous:

For help with a drinking problem. 01252 521133 free to call 24
hours a day

Al Anon:

For those affected by other people’s drinking. Freephone 7 days a week 0800 0086

NHS Surrey & Borders:

Specialist assessment, support and treatment for people in Surrey
who want help with drug and alcohol issues. 0300 222 5932

Welcome Project:

Provide guidance and support for drugs and alcohol. You can refer
yourself or get referred by your GP, mental health teams or other voluntary organisations.

01483 590150 or Text: 07909 631623

Alzheimer’s Society: Information and advice for people with dementia and their carers.
0333 150 3456

Age (UK):

0800 1692081

Anxiety/Depression/In Crisis:
Campaign Against Living Miserably (CALM): For young men who are feeling unhappy. 0800
58 58 58 and also Webchat available from 5pm to midnight 365 days a year:

Oakleaf Enterprise.

Mental Health Charity based in Guildford providing wellbeing activities,
employment support and training courses for adults suffering with their mental health. Both
online and in person. Contact 01483 303649. www.oakleaf-

Mary Francis Trust:

Provide wellbeing support for any mental or emotional health issues through
one-to-one sessions, courses, groups and activities and also wellbeing advice and information,
volunteering opportunities and crisis support. 01372 375400
07929 024722


Advice and support to empower anyone experiencing a mental health problem. 0300
123 3393

No Panic:

Self-help recovery for anxiety. 0300 772 9844 (open 10am – 10pm daily)

NHS Surrey & Borders Trust:

24-hour support for people in Surrey and North East Hampshire experiencing a mental health crisis. Crisis Helpline: 0800 915 4644. If you have speech or hearing difficulties SMS text: 07717 989024. For text support for people with hearing impairments, dial 18001 0800 915 4644 from your text phone or smartphone app. More information at
If you urgently need medical help or advice but it’s not a life-threatening situation, you can
call 111.

Rethink Mental Illness:

Support and advice for those suffering from mental health issues and those caring for them including benefit and rights advice. 0808 8010525

Sane Line:

Out-of-hours specialist helpline for people affected by mental illness. 0300 304 7000 available between 4:30pm-10:30pm every day.


24/7 Crisis Text line for all ages. Text SHOUT to 85258 for immediate support

Students Against Depression:

A website for students who are depressed, have a low mood or are having suicidal thoughts.


An evening drop-in service (no telephone), for anyone experiencing a mental health crisis or their carer. Virtual Safe Haven available via Video call.

Aldershot: Wellbeing Centre, 121-123 Victoria Road, Aldershot, Hampshire GU11 1JN, Open: 6pm-11pm Monday to Friday, 12:30-11pm weekends and Bank Holidays.

Guildford: Oakleaf Enterprise, 101 Walnut Tree Close, Guildford, Surrey GU1 4UQ Open:  daily 6-11pm including Bank Holidays.

Woking, Redhill and Epsom centres also available. Current 24 hour trial of Woking Safe Haven until June 2021

Surrey and Borders Mental Health Crisis Helpline: 0800 915 4644


Crisis Messenger for free 24/7 support across the UK if you are experiencing a
mental health crisis. Text YM to 85258.


National Autistic society: Charity for autistic people and their families. 07423435413 or email

Child Bereavement UK: Supporting bereaved children and young people. 0800 02 888 40

Cruse Bereavement: Charity for people experiencing loss of any kind. 0808 808 1677
Monday to Friday 9:30am – 5pm (Tue/Wed/Thur until 8pm) Sat/Sun 10:00 -14:00

SANDS: Supporting anyone affected by the loss of a baby. 0808 164 3332 Email:

Bullying/Domestic Abuse/Rape/Safeguarding:

Bullying UK: A charity for both children and adults affected by bullying. 0808 800 2222

START: Telephone support and counselling for anyone that has been raped or sexually
assaulted. 01962 868688 

Childline: A helpline for children and young people in the UK. Calls are free and the number
won’t show up on your phone bill: 0800 1111

Cisters: Support for survivors of childhood sexual abuse. 02380338080

East Surrey Domestic Abuse Services (ESDAS): An independent voluntary sector organisation offering advice and support to people experience domestic abuse. 01737 771350

Mankind Initiative: Helpline for men suffering from domestic violence or abuse. 01823 334244 

NAPAC: National Association for people abused in childhood. 0808 801 0331 10am – 9pm
Monday to Thursday, 10am – 6pm Fridays

Rape Crisis Team: Help if you’ve experienced rape, child sexual abuse or any kind of sexual violence, details of local Rape Crisis Services; information about sexual violence for survivors and people supporting survivors. National Helpline open: 12pm – 2.30pm and 7pm – 9.30pm 0808 802 9999

RASAC: Rape & Sexual Abuse Support Centre. 01483 546 400 / 0808 802 999 (Open Mon – Thu 7:30pm – 9:30pm)

Refuge: For women and children who have experienced domestic abuse. 0808 2000 247

Surrey Safeguarding Children: (The Surrey Safeguarding Children Board is a partnership of all the different organisations working to protect children and young people across the county. This website brings together information for children, young people and their families and the professionals who work with them.) 0300 123 1610

Surrey Safeguarding Adults: (To provide information and guidance for all staff, volunteers and trainees about their responsibilities for preventing harm/abuse of adults at risk and acting appropriately to report harm/abuse where it occurs): 0300 200 1005

Survivors UK: Information, support and counselling for rape or sexual abuse. Men Only 0203 598 3898

Your Sanctuary: Offer sanctuary, support and empowerment to anyone affected by Domestic Abuse. All our services are confidential, and our staff and volunteers will listen to you and provide information, emotional and practical support for as long as you need us. Available between 9am and 9pm, every day of the year. We offer support, information and signposting.: 01483 776822

Careers – Support/Retraining:

National Careers Service: Online careers assessment. 0800 100 900

Oakleaf: Work-Related Training, Wellbeing Activities, and Counselling Services.. 01483 303649

Richmond Fellowship: Range of services offered across England including supported housing, community, crisis houses, residential homes, employment support and social enterprises 0207 697 3300


Action for Carers Surrey: Specialist support, campaigning, self-referral form. 0303 040 1234

Debt/Other Advice

Citizens Advice: 0808 278 7888

Christians Against Poverty (CAP): Helping people manage debt and poverty. 0800 328 0006

SSAFA: Armed Forces Charity, for current and previous individuals who have served in the
forces. 0800 260 6767

Drug Abuse:

Catalyst: Substance/drug related support, advice and counselling. 01483 590 150.

NHS Surrey & Borders: Specialist assessment, support and treatment for people in surrey who want help with drug and alcohol issues. 0300 222 5932

Follow-on Mental Health Support: Welcome Project: Provide guidance and support for mental health and wellbeing. You can refer yourself or get referred by your GP, mental health teams or other voluntary organisations. 01483 590150 or Text: 07909 631623

NHS Surrey and Borders Trust Recovery College: Provides support for people in their recovery by improving their health and wellbeing through educational courses on a range of psychological, mental and physical health conditions. Telephone: 01276 454 150 SMS text: 07920 207 046.

More information about courses:


GamCare: Free information, support and counselling for problem gamblers in the UK and their families. 24/7 0808 8020 133

Family Support

Home Start Surrey: Support for parents.

Relate: Provider of family mediation. 0300 003 0396

Further Resources

Beacon House: Online resources

Low-Cost/Means Tested Counselling Services in Surrey:

Connect Counselling Camberley: 01276 24210

The Eaves Guildford: 01483 917000

Emmaus Counselling Guildford: 07510 862659

The Counselling Partnership:

Relationship and Family Counselling

Relate: Couple’s counselling and family counselling. 0300 003 0396

Self-Harm/ Suicide:

Calm Harm: An app that provides alternatives to self-harming.

Harmless: Suicide prevention and self-harm support.

PAPYRUS: Voluntary organisation supporting teenagers and young adults who are feeling
suicidal. 0800 068 41 41 or email

Samaritans: Operates a 24-hour: 116 123 or email 


Outline Surrey: Providing support to people with their sexuality and gender identity 01483 727 667

Relate: Provider of sex and relationship therapy. 0300 003 0396

Surrey Family Information Service:

Links to various charities and services that can provide support to LGBTQ+ young people

Not alone Pride in Surrey: Links to various charities and services that provide support to LGBTQ+ adults. Text: TALK to 88440

Victim Support:

Victim Support: Free support for people or people affected by crime or traumatic events 08081 689111

Young People Counselling:

YMCA Young Minds: 0207 0895050

Childline: 0800 1111

Relate: Provider of counselling for young people. 0300 003 0396

Surrey Youth Support Service:

Hart Voluntary Action: Free Weekly Counselling Sessions for Young People aged 11-25